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Feds' hands caught in cookie jar, violating White House order
- Date: Fri, 30 Jun 2000 10:02:41 -0400
- To: politech@vorlon.mit.edu
- Subject: FC: Feds' hands caught in cookie jar, violating White House order
- From: Declan McCullagh <declan@well.com>
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Some samples from the output of my "cookiebot" program:
http://www.politechbot.com/docs/cookies.dod.0600.html
http://www.politechbot.com/docs/cookies.house.0600.html
http://www.politechbot.com/docs/cookies.sample.0600.html
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http://www.wired.com/news/politics/0,1283,37314,00.html
Feds' Hands Caught in Cookie Jar
by Declan McCullagh (declan@well.com)
3:00 a.m. Jun. 30, 2000 PDT
WASHINGTON -- Federal agencies are ignoring stern White House
instructions not to use cookies on government websites.
Dozens of U.S. government sites, including ones operated by the
Justice Department, the Defense Department, and the Energy Department
continue sending cookies to the computers of unsuspecting visitors.
An investigation by Wired News shows that these agencies and many
others appear to be violating a Clinton administration directive that
halted the controversial practice last week. Cookies track what people
do online, and government use of them may also run afoul of a 1974
privacy law.
"'Cookies' should not be used at federal websites, or by contractors
when operating websites on behalf of agencies," Jacob Lew, director of
the White House's Office of Management and Budget (OMB), wrote in a
memo to agencies last Thursday. Lew's memo came after news reports
revealed the White House's drug policy office used cookies to
surreptitiously track behavior.
But the agencies aren't paying attention. In the Defense Department,
at least 13 websites continue to use cookies, including the U.S.
European Command, the Air Force Space Command, a Pentagon records
agency, and the Army's training command.
So do Federal Reserve banks, the U.S. Mint, the Federal Deposit
Insurance Corporation, and the Immigration and Naturalization Service.
Wired News conducted its investigation by writing a Perl program to
connect to the website of every agency and commission listed in the
U.S. Government Manual, an official government publication. After
connecting, the program recorded whether or not each website used
cookies, and if the cookies were temporary or permanent.
"We sent this memo out because we clearly wanted to send a message to
agencies that we mean business," said Linda Ricci, a spokeswoman for
OMB. "We expect agencies to clean things up. But in an organization as
large as the government, I'm not sure that that can be accomplished in
the span of eight or nine days."
"We're taking it seriously," she said. "We don't think there's any
ambiguity about that."
In its letter, OMB said that agencies could continue to use cookies in
some precisely defined circumstances: When there is "a compelling
need," when the public is informed of the practice, and after the
agency head personally approved the tracking.
Of 18 agencies contacted on Thursday by Wired News, not one was able
to say whether or not the proper person had OK'd the use of cookies.
The National Endowment for the Humanities, which said they disclose
that information is gathered "for statistical purposes," came closest
to meeting the cookie use requirements. Meredith Hindley, assistant
webmaster, said that she expects approval: "We will get that from (the
agency head). He is on vacation right now."
"Ive seen the memo from the OMB, and were all familiar with that,"
said Susan Hanson, a Defense Department public relations officer. "We
will be getting back in touch with them to see if our guidelines are
acceptable with their guidelines. But we want to make clear from the
get-go that were not collecting any personalized information, but just
for purposes of making our website better."
Most government sites that set cookies do not inform visitors of the
practice -- which OMB says is necessary. The Army Review Boards
Agency, which has cookies that expire in December 2010, does not even
include a privacy policy, a practice required by a June 1999 OMB
memorandum.
Permanent cookies reside in a file on your hard drive and allow
websites to monitor your behavior over time. Temporary cookies are
ephemeral: They're discarded when you close a browser window or
reboot. OMB does not differentiate between temporary and permanent
cookies.
The General Services Administration seems to be unusually upfront
about telling visitors that cookies are in use. The GSA home page, its
Federal Consumer Information Center, and the GSA Federal Supply
Service all have policies that say "we may use a cookie" or similar
language.
The Federal Energy Regulatory Commission, on the other hand, says "we
generally do not use cookies" -- even though anyone who stops by the
FERC home page will receive one that will stay active until December
2010.
Four websites at the National Institutes of Health use cookies: The
Center for Information Technology, the National Eye Institute, the
Institute of General Medical Sciences, and the National Institute of
Mental Health.
Not one of the four sites mentioned this was taking place, and just
two had privacy policies. Instead of a privacy policy, NIMH simply
said: "By accessing this computer system you are consenting to system
monitoring by law enforcement and other purposes."
It appears that many sites using cookies may do so inadvertently: Some
Microsoft server products, for example, turn on the technology by
default.
But OMB's Ricci again stressed that agencies needed to justify the
cookie use.
"(The directive) is essentially saying that except in certain
compelling cases, this should not be happening," Ricci said. "They
would have to present a compelling case not only to us, but to the
head of their agency why they would need to continue this."
"The force of this memo is very much linked to another OMB function:
Approval of budget requests," she said. "We will hold compliance with
this memo as a test when funding requests take place."
Although OMB did not draw a distinction between temporary and
permanent cookies, privacy advocates say they're not too worried about
the former. However, about one-third of the government sites that sent
cookies used permanent ones.
"I don't think there's anything wrong from a privacy viewpoint with
session cookies," says Marc Rotenberg, director of the Electronic
Privacy Information Center. "The privacy concern of ours is when
tracking takes place between discrete Web activities."
Last week, Rotenberg sent a letter to Congress asking for an
investigation of the "tracking practices" of federal agencies.
He said tracking might violate the Privacy Act of 1974, which
regulates agency collections of "identifying number, symbol, or other
identifying particulars assigned" to an individual. That definition
could cover cookies.
A free-market group was more critical.
"It's typical. Governments think the rules don't apply to them," said
Erick Gustafson, director of technology policy at Citizens for a Sound
Economy. "They're historically the worst offenders of privacy and the
rights of citizens."
"At the end of the day, consumers have to look out for themselves. you
can't trust the government any more than you can throw it," Gustafson
said.
A Department of Energy spokesman who asked not to be identified said
that he was familiar with the OMB memo and stressed that the DOE
homepage did not use cookies.
The spokesman said he would investigate the four DOE sites that do,
including the Office of the Deputy Administrator for Defense Programs
and the DOE science office.
Nicholas Morehead contributed to this report.
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