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COPPA claims another victim: Zeeks.com shuts down kid email
- Date: Thu, 14 Sep 2000 14:40:17 -0400
- To: politech@politechbot.com
- Subject: FC: COPPA claims another victim: Zeeks.com shuts down kid email
- From: Declan McCullagh <declan@well.com>
- Cc: ben_charny@zdnet.com, feedback@zeeks.com
[Chalk up another win for the Law of Unintended Consequences. I mean, COPPA
backers may be well-intentioned and all that, but did *anybody* in
Washington do a cost-benefit analysis beforehand and realize that a law
purportedly passed to help children would have precisely the opposite
effect? (The answer, of course, is no.) More COPPA victims:
http://www.politechbot.com/p-01158.html --Declan]
********
http://www.zdnet.com/zdnn/stories/news/0,4586,2627742,00.html
By Ben Charny, ZDNet News
September 13, 2000 3:33 PM PT
SAN FRANCISCO -- The cost of complying with federal online child
privacy laws is forcing one children's Web site to shut up or shut
down.
Zeeks.com will remove all of its interactive elements, from e-mail to
chat rooms, starting Oct. 1. It hopes to make up its expected 20
percent traffic loss by posting additional games, said CEO Steven G.
Bryan here Wednesday at the Digital Kids Forum conference.
Bryan said the $200,000 per year it costs Zeeks to employ chat-room
supervisors, monitor phone lines to answer parents' questions and
process COPPA (Children's Online Privacy Protection Act) permission
forms was "the straw that broke the camel's back."
To comply with the federal laws, he said, the company had to employ
about a dozen chat room monitors to oversee activity in a pair of chat
rooms available 12 hours a day.
Overseeing e-mail -- another popular element of the site -- wasn't as
labor-intensive. But Zeeks had to install several different pricey
servers to comply with the COPPA rules and regulations, he said.
[...]
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