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Verisign reportedly sending deceptive domain registration bills




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Date: Fri, 22 Mar 2002 19:26:15 -0500
To: declan@well.com
From: Peter Wayner <pcw@flyzone.com>
Subject: Fwd: A WARNING TO OUR CUSTOMERS

[Another scandal mixing spam, the DNS tables and ICANN.--Peter]


>Date: 23 Mar 2002 00:07:10 -0000
>To: pcw@flyzone.com
>From: service@godaddy.com
>Subject: A WARNING TO OUR CUSTOMERS
>
>Please be aware that Verisign, Inc. (formerly Network Solutions) is 
>sending via the US Mail, what we believe to be deceptive and predatory 
>domain expiration notices.
>The purpose behind these notices is to get the unsuspecting customer to 
>transfer to and renew their domain name(s) with Verisign Inc. at 
>significantly higher prices.
>
>The domain expiration notices are designed so that it is not obvious that 
>the notices are from Verisign, Inc. as opposed to Go Daddy Software. To 
>see a copy of one of these deceptive expiration notices, please go to the 
>following URL: http://www.godaddy.com/gdshop/private_vsrn.asp?display=letter.
>
>Those customers who fall prey to the Verisign, Inc. scheme will have their 
>domain name(s) renewed at a price more than 3 times higher than would be 
>the case if they renewed with Go Daddy Software.
>
>For a .com, .net or .org domain name renewal, the victimized customer 
>would pay $29.00 to Verisign, Inc. instead of the $8.95 charged by Go 
>Daddy Software.
>Those customers who fall prey to this scheme, will not receive any better 
>service or value.  They will however be tricked out of $20.05 per domain name.
>
>Renewal notices from Go Daddy Software are sent via email, and always 
>mention the Go Daddy name.  You can be sure that any communications you 
>receive concerning your domain name that do not explicitly and obviously 
>display the Go Daddy name are not from Go Daddy Software.
>
>If you believe, as we do, that this practice of Verisign Inc. is 
>misleading, predatory and improper, we invite you to make your feelings 
>known by writing to ICANN (who is the governing body for all Registrarís 
>and Registries) and to Verisign Registry.  Email links for both are 
>provided below.
>
>Sincerely,
>
>Bob Parsons, President
>Go Daddy Software, Inc.
>
>ICANN Registrar Complaint Form (hosted at InterNIC)
>http://www.internic.net/cgi/registrars/problem-report.cgi
>
>VeriSign Registry Customer Service
>info@verisign-grs.com
>Phone: 703-948-3200




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