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Ticketmaster.com refuses to permit opt-out, guarantees spam





---------- Forwarded message ----------
Date: Mon, 28 Jul 2003 16:08:30 -0500 (CDT)
From: carr@caustic.nsg.nwu.edu
To: declan@well.com
Subject: Ticketmasters Privacy Policy


Declan, don't know if you saw the recent article from Ed Fosters Gripelog.
According to the article, Ticketmaster does not allow one to opt-out of
personal information sharing with Ticketmaster 3rd parties if you buy a 
ticket from Ticketmaster online. Nothing like buying a ticket and then
getting guaranteed spam.


Here is the link to ticketmasters privacy policy.

http://www.ticketmaster.com/h/privacy.html?tm_link=tm_home_i_pp


And here is the link to gripelog.

http://www.gripe2ed.com/scoop/story/2003/7/24/84435/6284

While privacy policies rarely put many restraints on the vendor's right to share your information with others, you can usually opt out from having your info shared too widely. One reader recently spotted an exception to this; one that means my contact information and yours may be in greater circulation than we knew.

The reader had become annoyed with the amount of promotional e-mails he'd been getting from Ticketmaster ever since he'd purchased concert tickets at ticketmaster.com. In the process of opting out of their e-mail "newsletter," the reader examined Ticketmaster's privacy policy and was struck by this section:

  

"By purchasing a ticket, or completing a registration form so that you are able to access a purchase page for a ticket, to a concert, game or other event on the Site, you consent (i.e., you opt-in) to us sharing your personal information with the venues, promoters, artists, teams, leagues and other third parties associated with that concert, game or other event ("Event Partners"). We cannot offer you a separate opportunity to opt-out, or not to consent, to our sharing of your personal information with them. Event Partners may use your personal information in accordance with their own privacy policies, and may consequently use your personal information to contact you and may share your personal information with others. You will need to contact those Event Partners who contact you to instruct them directly regarding your preferences for the use of your personal information by them."





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