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Role of Politech in the Apple iTunes issue, from New York Times
- Date: Sun, 10 Aug 2003 08:20:14 -0700 (PDT)
- To: politech@politechbot.com
- Subject: FC: Role of Politech in the Apple iTunes issue, from New York Times
- From: Declan McCullagh <declan@well.com>
Previous Politech message:
http://www.politechbot.com/p-04993.html
---
http://www.nytimes.com/2003/07/28/technology/28APPL.html
http://www.iht.com/articles/104391.html
Border-crossing trouble for downloaded tunes
By Bob Tedeschi NYT
Tuesday, July 29, 2003
Online music-selling services have far fewer restrictions than the
industry's early offerings, but they do not necessarily travel well.
That became evident last week after an Apple iTunes customer posted a
complaint on the Web log of Declan McCullagh, who covers technology for
CNet's News.com, and the discussion list of David Farber, a business and
technology professor at the University of Pennsylvania.
The posting, from Shawn Yeager, a technology consultant in Toronto,
related his problems gaining access to songs he had downloaded from the
iTunes online music store before he moved to Canada from the United
States. In an interview, Yeager said that after complaining to Apple, he
received automated e-mail responses implying that international licensing
rights were to blame for his troubles.
An Apple spokeswoman, Lara Vacante, said that Yeager's disappearing music
files were not the result of Apple's policies but a systems error, though
she and Yeager disagreed about where the error occurred.
"Once you download a song, it's yours," Vacante said.
But she said a consumer who did not have a credit card with a U.S. billing
address could not download iTunes, because Apple has rights to sell the
more than 200,000 songs in its database only in the United States.
Yeager said that the problem had been resolved to his satisfaction but
that "this points to some core problems" with how online companies
restrict the use of the music they sell.
His posting Friday resulted in much discussion in online news groups and
inquiries to other online music services about their international sales
policies.
[...]
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